Soral.ai

AI-Powered Sales &
Service Assistant

Soral works 24/7 across multiple channels, guiding customers throughout the entire sales journey, from product discovery to purchase and beyond.

Live
WHAT SORAL DOES

From first question to confident purchase.

Soral operates as a natural extension of your merchant team, synthesizing deep catalog logic into effortless human advice.

warm coat for rainy trip
↑
waterproof
wool
layering
↓
Field Blazer
Field Blazer
Lined Glove
Lined Glove
CUSTOMER NEED
Voice or text · understood in full sentences, not keywords.
LISTENS
Soral talks with customers by voice or text to understand what they need.
Linen Belted Midi Dress
Linen Belted Midi Dress
$310
COMPLETE THE LOOK
Riviera Woven Tote
Riviera Woven Tote
tonal match+92%
Leather Strappy Sandals
Leather Strappy Sandals
completes the look+78%
BASKET LIFT
+34%
average order value
RECOMMENDS
Soral presents personalized product recommendations that match each customer's needs.
BUYING GUIDE
Height176 cm
Chest98 cm
Usual sizeM / 40
Recommended
40 R
SNUGTRUERELAXED
Sleeve runs 1 cm long
Room for a knit under
Field Blazer
Field Blazer · 40 R
ready to purchase
GUIDES THE SALE
Soral supports customers through the buying process, guides them toward the right size, dimensions, and color, and gets them ready to purchase.
Can I return it in a store if I bought online?
Yes — any flagship within 30 days, tags attached. Bring the email receipt and we refund to the original card.
SOURCES
returns-policy · §2.4
store-ops · refunds
And if it was a gift?
99.2%
grounded answers
0
invented policies
ANSWERS QUESTIONS
Soral gives customers the most accurate answers to their questions.
CONVERSION BY WEEK
+18%
↑
"Runs large" flagged 14× → fit note added
!
Return reason: wrong size → size guide refined
LEARNS FROM
Catalog · reviews · purchases · return reasons · knowledge base.
LEARNS
Soral learns from your product catalog and attributes, customer reviews, past purchases, reasons for returns and knowledge base.
KNOWLEDGE SOURCE
RETRIEVED LIVE
CRM78
Helpdesk64
Policy18
"Good evening — may I help you find something for the season?"
EN-GB
FR
DE
TR
+ 22
SOURCE USED
Pulled from your systems — no hallucination, always traceable.
PROVIDES SUPPORT
For support requests, Soral retrieves the right answers from your systems and shares them with the customer.
BUILT FOR COMMERCE

Different needs.Different questions.One intelligent sales experience.

Fashion products with size, styling and material guidance
01 · FASHION & APPAREL

Fashion

From discovery and styling to size guidance and complementary product recommendations.

Explore Fashionarrow_forward
WHERE SORAL CREATES VALUE

Built for the moments that shape a purchase.

Personalized Recommendations
HOW SORAL WORKS

Start using Soral in just one day

Soral adapts your catalog, merchant policies, and brand voice into a real-time sales intelligence engine.

Meet your customers wherever they shop.

Trendyol
n11
Hepsiburada
Shopify
Ideasoft
WooCommerce
WhatsApp
Instagram

READY TO MEET SORAL?

Meet your AI sales partner. Built for real work.

Turn your product catalog, size guides, and merchant policies into guided, real-time sales conversations across every customer touchpoint.